Returns & Refunds
We want you to love your PARVAANA pieces. If something isn't right, our 7-day return policy makes it easy.
7-Day Easy Returns
You can request a return within 7 days of receiving your order. Items must be unworn, unwashed, and returned with all original tags and packaging.
How to Return
- Email hello@parvaana.in or WhatsApp us with your order number.
- Our team will guide you through the pickup or return process.
- Once we receive and inspect the item, your refund or exchange is processed.
Refunds
Approved refunds are processed within 5–7 business days to your original payment method. For Cash on Delivery orders, refunds are issued via bank transfer or UPI.
Exchanges
Need a different size? We're happy to exchange, subject to availability.
Non-Returnable Items
For hygiene reasons, certain items may not be eligible for return. Items marked "Final Sale" cannot be returned or exchanged.
Damaged or Wrong Item?
If you received a damaged or incorrect item, contact us within 48 hours with a photo and we'll make it right at no extra cost.
Questions?
Reach us at hello@parvaana.in — we're here to help.